Payment Terms
These Payment Terms govern all transactions and billing arrangements between you and Nicepeu in connection with access to our online education platform and related services. By completing a purchase or subscribing to any paid plan, you agree to these terms in full.
1. Scope of Application
These terms apply to all users who access paid features, purchase individual course content, or subscribe to any recurring service offered through nicepeu.info. They supplement the general Terms of Service and take precedence in matters of billing and payment.
2. Pricing and Fees
2.1 Listed Prices
All prices displayed on the platform are inclusive of applicable taxes unless stated otherwise. Prices are shown in the currency relevant to your billing region and may vary depending on your location, selected plan, or applicable promotions.
2.2 Price Changes
Nicepeu reserves the right to modify pricing at any time. Changes to subscription pricing will be communicated to active subscribers no fewer than 14 days before taking effect. Continued use of the service after the effective date constitutes acceptance of the revised pricing.
2.3 Promotional Pricing
Promotional rates, discounts, or trial periods apply only under the specific conditions stated at the time of offer. They are non-transferable and may not be combined with other offers unless explicitly permitted.
3. Payment Methods
We accept the following forms of payment:
- Major credit and debit cards
- Bank transfer (where available for institutional accounts)
- Digital payment wallets supported by our payment processor
All payment processing is handled by third-party providers. Nicepeu does not store full card details on its own servers. By providing payment information, you authorise us to charge the applicable fees through your chosen payment method.
4. Billing Cycles
4.1 One-Time Purchases
One-time purchases are charged in full at the time of transaction. Access to the purchased content is granted upon successful payment confirmation.
4.2 Subscription Plans
Subscription services are billed on a recurring basis according to the cycle selected at sign-up (monthly or annual). Billing occurs automatically on the same calendar date as the initial subscription, or the nearest valid date in shorter months.
4.3 Annual Billing
Annual plans are charged as a single upfront payment covering a full 12-month period. No partial refunds are issued for unused months unless specified in the Refund Policy.
5. Invoices and Receipts
A payment confirmation is sent to your registered email address following each successful transaction. Detailed invoices can be accessed and downloaded from your account dashboard. It is your responsibility to ensure your billing and contact details are accurate and up to date.
6. Failed Payments
If a scheduled payment fails, Nicepeu will attempt to process the charge again within a short grace period. You will be notified by email and prompted to update your payment details. Access to paid features may be suspended if payment cannot be collected after repeated attempts. Nicepeu is not liable for any service interruption resulting from payment failure.
7. Taxes and Duties
You are responsible for any taxes, duties, or levies applicable to your purchase under the laws of your jurisdiction, except where Nicepeu is required to collect and remit such amounts directly. Where tax is collected by Nicepeu, it will be itemised on your invoice.
8. Refunds and Cancellations
8.1 Subscription Cancellation
You may cancel a subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date, after which your account will revert to the free tier or be deactivated, depending on the plan.
8.2 Refund Eligibility
Refund requests are evaluated on a case-by-case basis. As a general principle, refunds may be considered if a request is submitted within 7 days of purchase and the content or service has not been substantially accessed. Refunds are not available for annual plans after the 7-day window has elapsed, or for individual lecture purchases once the content has been accessed.
8.3 Non-Refundable Items
The following are not eligible for refund under any circumstances:
- Completed and accessed lecture content
- Issued certificates or qualification confirmations
- Promotional or discounted purchases where refund exclusion was disclosed at checkout
8.4 Processing Refunds
Approved refunds are returned to the original payment method within 5–10 business days, subject to your payment provider's processing times. Nicepeu is not responsible for delays caused by third-party financial institutions.
9. Disputes and Chargebacks
If you believe a charge is incorrect, contact us at contact@nicepeu.info before initiating a chargeback with your payment provider. Unresolved disputes submitted directly to payment processors without prior notice to Nicepeu may result in temporary suspension of your account pending investigation. We are committed to resolving billing concerns promptly and fairly.
10. Currency and Exchange Rates
Transactions are processed in the currency displayed at checkout. If your payment method operates in a different currency, your bank or card provider may apply conversion fees or exchange rate adjustments. Nicepeu is not responsible for such additional charges.
11. Fraud Prevention
Nicepeu employs automated and manual fraud detection measures. Transactions flagged as potentially fraudulent may be held for review or declined. If your payment is declined for this reason, please contact us directly to resolve the matter. Accounts found to be engaged in fraudulent activity will be terminated without refund.
12. Modifications to These Terms
Nicepeu may revise these Payment Terms periodically. The updated version will be published on this page with a revised date. Material changes affecting active subscribers will be communicated by email. Your continued use of paid services after the effective date of any revision constitutes your acceptance of the updated terms.
13. Contact Us
For questions, billing disputes, or refund requests, please reach out through any of the following:
| Method | Details |
|---|---|
| contact@nicepeu.info | |
| Phone | +353 46 955 7077 |
| Post | Nicepeu, Waterford Airport, Unit 5, Gulfstream Avenue, Waterford, Ireland |